Fault Investigation – Diagnosis



If you are unlucky enough to have an issue with your vehicle – Burch Motor Works are here to help and get you back on the road again! We offer Fault Investigation – Diagnosis at a fixed price of £45.00 inc vat for one hours investigation.

If the fault is easily/ quickly identifiable within the hour, the price is reduced accordingly – making us a very cost effective option compared to our competitors that do not offer this! If the fault is to be of a complex nature, after the first hour we will contact you to discuss our findings and the best solution to find & rectify the issue – directly with the technician.



Keeping up with vehicle technology

As previously mentioned, Vehicle technology is evolving at an alarming rate. Meaning that catering for multi manufacturers is becoming more of a challenge. Unfortunately for generic multi vehicle independent garages this is showing, with vehicle manufacturers developing their own sophisticated systems that require expert equipment and tooling. It is a struggle to keep up all the vehicle brands and the inevitable cost to do so.

Burch Motor Works has realised this. To provide a great service of knowledge, equipment, training and tools. Specialising in the repair of BMW & Mini’s is the only true way to look after the vehicles and customers alike correctly, today & in the future….

We use the latest software provided directly from BMW AG, known as BMW OSS. This allows us access to live – up to date diagnostic software, repair times, instructions, retrofits and most importantly internal forum network for known issues & repair procedures.

Of course having all the equipment to hand is only part of the picture. Knowledge, passion, experience & continuous training is key. Which is why at Burch Motor Works, our staff are sent on training courses at the BMW Training Academy in Reading – exactly the same as the franchised dealerships!
So let’s get this straight – all the equipment, experience and personal service at a third of the price of a franchised dealership! No ‘brainer’ really?!

Catering for all vehicles

In an ideal world we would of course prefer everyone to drive a BMW or a Mini to make our lives much easier! However in the real world and being a DVSA MOT Testing station, we are still equipped to cater for all vehicles.

Investing in the latest Bosch Diagnostic Equipment that covers more than 180 vehicle brands and over 90,000 models from around the world. Bosch manufacturers most of electronic systems on today’s vehicles, Engine ECU to ABS to name a few. The Bosch system provides us with the best information possible to diagnose and rectify multiple vehicles! Once again knowing how to use this equipment is necessary, which is why our staff are sent on Bosch training courses in Uxbridge. We really do have it covered!

Good Garage Scheme

13/12/2017 / Bournemouth, Dorset

Always a friendly welcome. MOT completed ahead of schedule. Car returned in good state. Prices good compared to competition.

Good Garage Scheme

27/12/2017 / Christchurch, Dorset

Brilliant service. My car had a breakdown and was dealt with and repaired within 24 hours. Staff very helpful and professional. Highly recommended.

Good Garage Scheme

Highcliffe, Dorset / Christchurch, Dorset

This garage is truly outstanding. My vehicle broke down at the weekend. I contacted the garage and as always, they were very helpful. They completed the works within a couple of days, although we didn't have the vehicle booked in previously as the vehicle broke down. Once again thanks for the amazing service.

Good Garage scheme

19/09/2017 / Dorset

John and the team were extremely helpful and informative, from initial contact through to chatting to me after the work was done. By far the most professional yet friendly place I've ever taken a car and will definitely be back for all future work.

Good Garage Scheme

02/09/2017 / Dorset

First class service. Again staff very professional and informative. Honest assessment of work carried out and about future advisements.

Good Garage Scheme

16/08/2017 / Dorset

So good to find a trustworthy, honest, efficient and friendly garage. I would highly recommend them.

Good Garage Scheme

05/07/2017 / Highcliffe, Dorset

This garage is amazing and I can honestly recommend them. They are helpful and honest so don't rip you off. The work is completed on time and all the staff are always polite.

Good Garage Scheme

07/06/2017 / Dorset

I can't recommend Jon and Victoria more. Professional, hard wearing, pleasant and fairly priced. Bye, bye main dealer!

Good Garage Scheme

01/05/2017 / Christchurch, Dorset

Very pleased with service from Burch Motors for replacing front brake pads and sensors plus MOT, on BMW520. Highly recommend Burch Motors for anyone wanting to keep their car in good condition without paying the higher prices charged by main dealers.

Good Garage Scheme

21/04/2017 / Bournemouth, Dorset

Brilliant service ans attention. Far superior to attention from dealers in Bournemouth and Salisbury.

Good Garage Scheme

06/01/2017 / Dorset

They identified problem quickly and made arrangements to repair the vehicle to meet my friends. A very well executed operation.

Good Garage Scheme

15/11/2016 / HIghcliffe, Dorset

Would recommend Burch Motors to everyone I know. Love their service and they will do anything for you to help. Lovely people.

Good Garage Scheme

04/11/2016 / Christchurch, Dorset

Always polite, helpful attend and issues on the spot while I was still there. Advise full cost before job done and only charge that figure. 1st class.

Good Garage Scheme

22/06/2016 / Dorset

I can't rate this garage highly enough. I telephoned the garage and they were very helpful with advice and the works completed on time and not only on time but the price that was charged was very good. All staff are amazing and will use the garage again without doubt. Thanks guys.