Christmas & New Year Opening Times

Thank you again to all our fantastic loyal customers for their business and support in this strange 2020 year!

  • Closed week of 21st of December for Christmas
  • Open 29th, 30th and 31st December.
  • Closed for New year.
  • Open Monday 4th January for 2021

Please note we are now booking towards the end of January. Of course we will help where we can with extra breakdowns.

To all our fantastic customers. Have a great Christmas & New Year!

 

Top 5 Feedback of the week with the Good Garage Scheme

For the second time this year we have made the Top 5 Feedback of the week with the Good Garage Scheme

Once again, thank you to everyone that takes the time to leave us feedback on all our review platforms. We enjoy reading them all.

It really helps to build trust with existing and potential customers. We can’t thank you enough. Happy motoring and we’ll see you soon!

To find out more visit Good Garage Scheme

Open again!

We have now re-opened our reception with a screen on the front desk.

We are only allowing one customer in reception at a time, unless it is raining please stand just inside the door.
If customers prefer not to enter reception or use the card machine pad, we can still meet outside the front door and take card payments over the phone. We will be anti-bac wiping the card machine and sides after each customer visit.

There are still no waiting appointments or loan vehicles at present. Thank you for your understanding.

Reopening on Monday 18th of May

We are pleased to say our workshop is reopening on Monday 18th of May

We are still carrying out the contactless procedure to reduce the risk of contact spread of infection, to yourselves and our staff so we can keep safe and operational. Our reception remains closed, with bookings only possible via the phone(01425 277800), email, facebook or the booking tool on our website.

No waiting appointments can be provided at present as reception is closed, and loan cars are currently unavailable for virus spread prevention until further notice.

Some of our parts suppliers are down on staff, along with all BMW/ Mini dealerships partly closed meaning repairs can take longer if required, please allow for this possible eventuality. (Pre-booked tasks will already have the parts in stock ready for fitment).

Please see our contactless drop off and collection procedure below;

  • Upon arrival we will meet you in the car park with our job card to discuss your booking 2 metres away, we will then take your key in an anti-bac wipe to cleanse straight away.
  • When the Technican goes to your vehicle to bring into the workshop, all contact areas will be anti-bac’d wiped with a fresh pair of disposable gloves on.
  • Once the car is complete, card payment over the phone is the only payment method to reduce physical contact as our reception area is closed. No cash is being accepted at present.
  • During collection we will meet you at the workshop door with your key placed on the table outside, your invoice and other paperwork will be on the passenger seat.
  • We also have an outside hours drop off and collection procedure, please call us for this procedure.

Thank you to everyone for their patience during this time.

Burch Motor Works

Cononavirus Update: We are closing until further notice.

? We are closing for now ?

For the safety of our staff, customers and their families, to prevent the spread of the virus. We are closing until further notice.

The 6 month MOT extension has reduced the need for us to remain open.
The GOV/ DVSA are updating the extended expiry dates bit by bit, so please don’t panic if your vehicles date has not changed yet. It will be extended by 6 months if it is due after the 1st of April.

Thank you again to all our customers and friends for their custom. Stay safe and we’ll keep you posted when we reopen.

Cononavirus Update: Garage opening and MOT update

We are still currently open and operating our contactless service, as per our last post and on our website. This is working well to keep us operational and as safe as possible.

  • Our reception is closed, no waiting appointments or loan cars are permitted at present.
  • Some of our parts suppliers are down on staff meaning repairs can take longer if required. Along with all BMW dealerships closing, and the local Hendy group. So we will not be able to obtain parts from these at present.
  • The government have just given a 6 month extension to light vehicles with an MOT after the 30th of March. This is to allow vehicle owners in full isolation or do not want to risk contact the flexibility to carry out test further down the line in the year. However it does state you will need to make sure the vehicle is roadworthy so it would be advised to carry out the MOT when it is due to make sure the vehicle is safe and legal.

We have had advice from the government/ DVSA in the pictures below.

Thank you to everyone for being sensible and understanding with the current situation. If you have any questions, please ask. Stay safe.

Cononavirus Update

? Coronavirus contact reduction procedure ?

Sorry (again) for another Coronavirus post. We are remaining open as we are in the transport sector, to keep everyone moving.

This is to inform our customers we are carrying out a procedure to reduce the risk of contact spread of infection, to yourselves and our staff so we can keep safe and operational.

  • Upon arrival we will meet you in the car park with our job card to discuss your booking, we will then take your key in an anti-bac wipe to cleanse straight away.
  • When the Technican goes to your vehicle to bring into the workshop, all contact areas will be anti-bac’d again with a fresh pair of disposable gloves on.
  • Once the car is complete we would prefer card payment over the phone to reduce physical contact in our reception area. No cash is being accepted at present.
  • Upon collection we will meet you outside with your key, your invoice and other paperwork will be on the passenger seat. Not forgetting your free 1l screenwash for our Birthday this month!
  • We also have an outside hours drop off and collection procedure, please call us for this procedure.

For bookings it would be preferred to book by phone or on our website, rather than visiting reception.

Thank you all for your understanding in these very strange times!

Book online by clicking this link

Coronavirus News

Sorry to add to the Coronavirus content on your across the media.

We just want to reassure our customers we are open as usual and doing our best to prevent the spread of the virus by constantly anti-bac cleaning our contact areas. Reception door handle, counter. Customers keys, car steering wheel, gear shift, and handles. We are also wearing our usual protective gloves but only one set per vehicle, then in the bin.

If customers are still concerned about contact when visiting, we have a drop off and collection procedure that allows customers to drop keys off and collect again outside of opening hours. Please call us for this procedure.

I hope this may reassure some who are partly self isolating. Not sure if the police will accept the Coronavirus as an excuse for the cars MOT being expired!

Used BMW 8 Speed Auto Transmission Replacement

A recent repair with us, BMW F10 5 Series with a very broken 8 Speed Auto Transmission. Only course of action was to send away for reconditioning or replacement. A new transmission was £12k, recon was £3k. With the age and mileage of these models getting on a bit now, the only sensible option without writing the car off was to source and replace with a used transmission.

However, with these EGS ZF 8HP Transmissions, BMW have kindly placed the Immobiliser (EWS) inside the transmission control unit. Meaning if you fit a used box to the car, it will not go into gear/ work at all. Even with genuine bmw software it will not overwrite the immobiliser code.
Which is why here at Burch Motor Works we have the genuine bmw software and various aftermarket software programs to allow us to work around these issues.

We reset the immobiliser code to a factory state using our aftermarket software, then programmed the transmission to the vehicle…. take that BMW ?
Finishing off by replacing the transmission fluid & filter pan. Road tested vehicle now driving like the ultimate driving machine again… at a fraction of the cost!

We have all the gear, and hopefully some idea to save you money on your repairs… you’re welcome ?

View our Software update and coding services